Frequently Asked Questions
What are the rates of your services?
Current rates are based on promotions and applicable discounts. Please call or inquire for pricing information.
What is your typical session time frame?
Sessions are an average of 1-2 hours based on the package chosen.
Are you Insured.
What if you aren’t able to photograph my session as planned?
In the case of an emergency where a photoshoot cannot be completed as scheduled, you will be promptly notified and offered a chance to reschedule your desired session.
Do we receive the raw, unedited files?
Only digital files are being offered at this time.
Where are you located?
I am located in the Antioch area, just 20 minutes outside of Nashville, TN.
Which payment options do you offer? Do you offer installment payment options?
I accept Visa, MasterCard, Discover, American Express, and Cash. A non-refundable fee of $20 is required at the time of booking. Checks are not an acceptable form of payment. Installments toward the session are allowed up until the day of your session. Full payment must be made by your session date.
What are your terms for session cancellation?
If your date needs to be changed once you have booked your session, you have one free reschedule allowed. You must contact me via email or phone at least 48 hours in advance to reschedule your session. For weather cancellations, you will receive an email to let you know your session needs to be rescheduled and the dates that are available to reschedule. Any additional reschedule requests are subject to a $50 rescheduling fee.
Can I request to take photos at multiple locations for the day of my session?
Of course! Including multiple locations allows for more variety in your shoot and is encouraged. Please be aware that if adding an additional location, the additional location cannot be more than 10 miles from the first desired location. Also, an additional traveling fee of $30 will be due at the time of the session.
Due to the issues surrounding the coronavirus, extreme measures have been taken to ensure the safety and well being of clients and their families. To help prevent the spread of the coronavirus, the studio is properly cleaned after each session and only 3 sessions are being conducted per day.
The Artistic Canvas is now conducting a contactless payment method where you will be able to to pay for your session before arriving to the studio through your custom booking portal. refreshments are no longer being served during the session. Only client(S) and the photographer will be in the studio throughout the session. no additional guests are allowed in the studio during the session unless approved by the photographer before the day of the shoot.
Please wear a mask upon arrival to the studio. Your temperature will be checked before the session starts and hand sanitizer will be administered. Your cooperation throughout the shoot regarding posing and props will be most appreciated as the photographer will aim to direct you at the distance of six feet.